Microsoft Dynamics 365 Business Central is a cloud-based ERP solution for small and mid-sized businesses. It combines finance, sales, supply chain, service and operations in one platform. It integrates seamlessly with Microsoft 365 tools such as Outlook, Excel and Power BI.

ERP stands for Enterprise Resource Planning. It’s a software that integrates and manages a company’s core business processes like finance, HR, manufacturing, and supply chain into a single, unified platform.

If you use one app for finance, another for inventory and another for HR, you’re having to manage your business across several different systems. Using an ERP system like Business Central keeps everything together in one place. 

Yes, Business Central is available in many countries, but availability varies. Microsoft adds new localisations regularly. You can check the official Country and Regional Availability page on Microsoft Learn.

Business Central offers three deployment options:

An implementation includes defining requirements, managing tasks, data migration, testing and training. We use our Blueprint tool inside Business Central to track progress. After go-live, we provide ongoing support through our custom helpdesk.

• Discovery: Scoping and planning workshops

• Implementation: Configuration, migration, testing and training

• Post Go-Live: Support during critical periods such as month-end and VAT returns

Costs vary by complexity. A simple finance-only implementation starts at around £15,000 and takes about two months. Complex manufacturing or service projects can cost £250,000 or more and take up to two years. Most manufacturing implementations cost £70,000 to £150,000 and take six to twelve months.

Complexity, scope, data quality, decision-making speed and staff availability all impact cost and duration.

• Define business goals and KPIs

• Analyse business processes

• Build a realistic project plan

• Migrate and test data

• Train staff and provide go-live support

We continue to support you after go-live. We help during month-end, VAT quarter end and stock planning. Many clients choose ongoing monthly support.

Business Central licences are per user per month. Essentials covers finance, sales and purchasing. Premium adds manufacturing and service management.

Business Central uses Microsoft Azure security standards including encryption, multi-factor authentication and role-based access control.

Yes, Business Central meets GDPR requirements and includes tools to manage data privacy.

Cloud deployments include automated backups and disaster recovery through Microsoft Azure.

We offer tailored training sessions for your team, covering everything from basic navigation to advanced features.

We provide support through our custom helpdesk inside Business Central, giving you real-time updates and control over queries.

Yes, you can add users, modules and integrations as your business expands.

Adding users or modules is simple and can be managed through the admin centre.

Yes, there are industry-specific extensions available through Microsoft AppSource.

On-premises deployments require Windows Server, SQL Server and sufficient hardware resources for your user base.

• 172% ROI over three years

• Seven-month payback period

• Up to 18% productivity increase for finance and operations teams

• Lower IT costs and improved compliance

It automates financial processes, streamlines inventory management and provides real-time analytics through Power BI.

Yes, it integrates with Microsoft 365, Power BI and third-party apps via AppSource.

Data migration errors, low user adoption due to poor training and budget overruns from unclear scope.

Yes, most businesses benefit from working with a certified Microsoft partner like us for configuration, training and post-go-live support.

We have decades of experience with ERP systems and focus on tailoring Business Central to your needs. We provide transparent project management through our Blueprint tool and ongoing support via our custom helpdesk.