Generative AI Training

Introduction to
Generative AI

Generative AI is a type of artificial intelligence that can create new content such as text, images, audio and video based on patterns it has learned from data. Tools like ChatGPT, Microsoft Copilot and NotebookLM are now being used daily in workplaces to draft emails, summarise documents, generate ideas and support everyday tasks.

Our structured generative AI course helps staff understand what these tools can and cannot do, how to use them responsibly at work, and how to avoid risks such as misinformation, bias and over‑reliance. For businesses, this leads to more confident employees, better use of AI tools, clearer boundaries around acceptable use, and improved productivity without compromising quality or trust.

Virtual

Virtual training session for up to 8 people via Microsoft Teams

In-Person

Trainer-led sessions for up to 10 people

Topics covered in this training:

What generative AI is and how it differs from traditional AI and automation
How tools like ChatGPT, Microsoft Copilot and NotebookLM actually work
Practical workplace uses of generative AI for writing, planning and productivity
Prompt engineering basics to get clearer, more reliable results
Understanding AI hallucinations, bias and accuracy issues
How to spot AI‑generated text, images and synthetic media
Responsible and ethical use of AI in business settings
Risks of over‑reliance on AI and best practice for human oversight

Virtual or In-Person Training

Discover our tailored training sessions, accommodating up to 8 people, for a dynamic learning experience. Choose between virtual sessions via Microsoft Teams or in-person training.

Need something bespoke? Perhaps your staff require a training session that is built around the tasks they do everyday. Contact us on the form below to get started!